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How healthy is your Stripe setup?

Ten questions about how you actually run Stripe day to day. You get a score, the gaps costing you money, and what to do about each one. We never ask for your Stripe login.

  1. 1. Do you have a public page where customers can buy without you sending a link?

    A permanent page listing everything you sell, not a one-off payment link.

  2. 2. Can customers subscribe to a plan or membership themselves?

    Self-serve recurring billing, not you creating each subscription in Stripe.

  3. 3. Do you send invoices with due dates and automatic reminders?

    Including net terms for business customers.

  4. 4. Do you follow up on failed payments within 48 hours?

    Cards decline constantly. Most are recoverable if you ask quickly.

  5. 5. Can your staff take payments without your Stripe login?

    Separate logins with limited permissions.

  6. 6. Do you sell packages, bundles or prepaid credit?

    Paid up front, redeemed over time.

  7. 7. Can you see one customer's whole history in a single place?

    Payments, invoices, credit, packages and loyalty together.

  8. 8. Can you take a payment in person without extra hardware?

    For example a QR code the customer scans and pays on their phone.

  9. 9. Do you get payout and fee reports you can hand to your accountant?

    Exported by period, with fees separated out.

  10. 10. Do you have a process for responding to disputes before the deadline?

    Unanswered disputes are lost automatically.

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