Med spas and aesthetics
Selling injectable series: deposits, staged payments and expiry rules
Updated 10 September 2026 · 6 min read
Sell a series as one prepaid package rather than a sequence of separate visits. Take the full amount or a deposit plus staged payments up front, track sessions as they are redeemed, and publish a clear expiry rule. The practice gets the revenue committed, and the client stops deciding again at every appointment.
Six decisions versus one
Charging visit by visit asks the client to re-approve the spend six times. Every one of those is a chance to postpone, and postponed sessions in aesthetics rarely come back.
A package moves the decision to the moment they are most convinced — right after the first result — and turns the remaining visits into scheduling rather than selling.
Deposit now, the rest on a schedule
For higher-value courses, take a deposit at the point of sale and schedule the balance in agreed instalments against a card on file. The client sees the full plan in writing and receives a receipt on each charge.
Instalments are not a loan and should never be described as one. It is a payment schedule on a service you are providing, agreed in advance.
Tracking redemption honestly
Each session redeemed reduces the balance on the client record, so any member of staff can say how many are left without opening a spreadsheet. That single fact removes almost all package arguments.
Show the remaining sessions on the receipt after every visit. Clients who can see the count never claim they had more.
Expiry rules that hold up
Set an expiry that reflects the clinical spacing of the treatment, state it at the point of sale, and repeat it on the receipt. Twelve or eighteen months is common and defensible; ninety days on a six-session course is not.
Decide in advance what you do with an expired balance — most practices convert it to store credit rather than keeping the money, which costs little and protects the reputation.
Frequently asked
- Can a package be paid in instalments?
- Yes. Take a deposit and schedule the remaining payments against a card on file with written authorisation.
- What happens to unused sessions?
- That is your policy decision. Many practices convert an expired balance to store credit; the platform tracks either outcome on the client record.
- Are packages counted as one transaction?
- Yes when sold as a single payment, which also reduces the number of Stripe per-transaction charges compared with paying visit by visit.
Start taking payments for your med spas and aesthetics
Create a free account, connect payments through Stripe, and take your first payment the same day. Enterprise Pay Gateway is software, not a bank or lender — Stripe processes payments under your own Stripe agreement and pays out to your bank.
Next in Med spa payments, month by month
Med spa patient financing: payment plans without a lender contract
How med spas offer patient payment plans in house — staged charges against a card on file — and where a third-party financing provider is the safer route instead.