Can we take a deposit before surgery and the balance at discharge?

Yes. Both payments are recorded against the same client record, so the outstanding balance is visible at reception.

Are wellness plans the same as subscriptions?

Technically yes — they are recurring charges on a saved card, with automatic retries when a payment fails.

Does Enterprise Pay Gateway hold our funds?

No. Stripe pays out directly to your bank account under your own Stripe agreement.

Veterinary practices

Veterinary payment processing: deposits, wellness plans and split balances

Updated 10 September 2026 · 6 min read

Veterinary practices need deposits for surgery, monthly wellness plans that renew automatically, and a fast way to settle a balance at discharge while the client is standing at reception. Enterprise Pay Gateway provides all three on your own Stripe account for $49 per month and up plus a 0.20%–0.75% platform fee.

Discharge is a bad time to be slow

A client collecting a pet after a procedure is emotional, often in a hurry, and standing in a busy reception. Anything that adds friction at that moment costs you either the payment or the goodwill. A single link or a scannable code settles the balance in seconds.

Surgery deposits reduce cancellations and bad debt

Scheduled procedures block theatre time and staff. A deposit at booking protects that slot and reduces the balance left outstanding on the day. It also creates a documented agreement about cost before treatment begins, which reduces disputes later.

Wellness plans are recurring revenue

A monthly wellness plan smooths cash flow and keeps clients bonded to the practice. It only works if renewals, failed cards and retries are handled automatically — chasing a failed card by phone every month erases the benefit.

What it costs

Stripe charges its published processing rate directly to you. Enterprise Pay Gateway charges a monthly subscription from $49 plus a platform percentage on volume. Both lines are always shown separately, and you can model your own numbers on the pricing page.

Frequently asked

Can we take a deposit before surgery and the balance at discharge?: Yes. Both payments are recorded against the same client record, so the outstanding balance is visible at reception.
Are wellness plans the same as subscriptions?: Technically yes — they are recurring charges on a saved card, with automatic retries when a payment fails.
Does Enterprise Pay Gateway hold our funds?: No. Stripe pays out directly to your bank account under your own Stripe agreement.

Start taking payments for your veterinary practices

Create a free account, connect payments through Stripe, and take your first payment the same day. Enterprise Pay Gateway is software, not a bank or lender — Stripe processes payments under your own Stripe agreement and pays out to your bank.

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